OCR MedStar Hospital Visitor Policy Complaint Resolved

WASHINGTON, D.C. – In a resolution that applies to all MedStar Health Inc. (“MedStar Health”) care locations in Washington, D.C., Maryland, and Virginia, MedStar Health has agreed to end its discriminatory treatment of patients with disabilities, including William King, a 73-year old man with communication-related disabilities, and to modify its policies to ensure patients with disabilities can access the in-person supports needed to communicate and have equal access to medical care during the COVID-19 pandemic.

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CommunicationFIRST Files First Challenge to Hospital Visitor Policies (UPDATED)

Earlier today, CommunicationFIRST, together with Disability Rights Connecticut, the Center for Public Representation, and the Arc of the United States filed a complaint with the U.S. Department of Health and Human Services Office for Civil Rights (HHS OCR) regarding the failure to provide people with disabilities reasonable accommodations to hospital no-visitor policies in effect during the COVID-19 pandemic.

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COVID-19 Communication Rights Toolkit

CommunicationFIRST has prepared a COVID-19 Communication Rights Toolkit, recognizing that our population—people who face significant barriers being understood with speech and accessing effective communication supports in the best of times—is likely to face even greater barriers to accessing our necessary communication supports if we are hospitalized due to a coronavirus infection.

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